The Privacy Policy has been updated as of August 4, 2025. For details on exercising rights under the California Privacy Rights Act; the Colorado Privacy Act; the Connecticut Data Privacy Act; the Delaware Personal Data Privacy Act; the Iowa Consumer Data Protection Act; the Montana Consumer Data Privacy Act; the Nebraska Data Privacy Act; the New Hampshire Privacy Act; the New Jersey Data Protection Act; the Oregon Consumer Privacy Act; the Tennessee Information Protection Act; the Texas Data Privacy and Security Act; the Utah Consumer Privacy Act; or the Virginia Consumer Data Protection Act, please see Section X below.
New England Sports Network (“NESN”), including our affiliates and subsidiaries, respects your privacy and is committed to protecting your Personal Information (defined below). This Privacy Policy will let you know how we collect, use, process, maintain, and share your Personal Information, as well as your choices regarding the use, access, and correction of your Personal Information.
From time to time, we may update this Privacy Policy. We will notify you about material changes in the way we treat personally identifiable information by updating this policy. We encourage you to read this Privacy Policy together with any other privacy policy or fair processing notice we may provide when we are collecting or processing Personal Information about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other policies and is not intended to override them.
NESN operates the www.NESN.com website (the “Website”), the mobile application featuring NESN 360 (the “App”), social media channels, and other digital properties (collectively, the “Digital Properties”), the NESN broadcast network, and any of our other products or services (podcasts, classified ads, events, contests and promotions, surveys, and the like). These are collectively referred to as “Services.” This Privacy Policy does not address personal information that you provide to us in other contexts (e.g., through a business relationship not part of the Services).
“Personal Information” is information that can be used to identify you, directly or indirectly, alone or together with other information. Personal Information may include, but is not limited to, your name, physical addresses, telephone numbers, e-mail addresses, company affiliations, and associated interests. Personal Information does not include anonymous data, such as where the identity of an individual has been irretrievably removed. “Aggregated Data,” such as statistical or demographic data, may be derived from your Personal Information, but does not reveal your identity.
By using the Services or the Digital Properties, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services or Digital Properties. Your continued use of the Services following the posting of changes to these terms will mean that you accept those changes.
Third Party Links and Applications. Our Digital Properties may include links to third party websites, platforms, plug-ins, and applications. We do not control these third party websites, platforms, and applications and are not responsible for their privacy policies. We encourage you to read the privacy notice of every website you visit or application you use when you leave our Digital Properties.
We may collect, use, store and transfer different kinds of Personal Information about you which we have grouped together follows:
If You Fail to Provide Personal Information. Where we need to collect Personal Information by law, under the terms of a contract we have with you, or for our legitimate interests, and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to suspend or cancel a product or service you have with us, but we will notify you if this is the case at the time. We do, however, ask that you do not send us any sensitive personal information, such as race, health or social security numbers.
We may collect and receive your Personal Information from you, third parties, and online or offline public resources. Additionally, we may combine your Personal Information from multiple sources. For information on how we share Personal Information, see Section VI. We use your Personal Information in different situations, including:
To Provide Relevant Personalized Information about NESN Services. We may collect and use your Personal Information in order to provide you with information about a NESN Service that may be of interest to you, major changes to NESN properties, an upcoming event, or other marketing communications on our behalf, and we may share your information with NESN affiliates and third-party service providers (for whom we have your permission) for these purposes.
We also use functional cookies and technologies to help us improve our customer experience with our Digital Properties and Services.
Finally, with your consent (depending on your settings), we may use cookies for advertising purposes, which could include helping us collect your Technical, Usage, and Profile Data if you visit other websites employing our cookies, or to allow us to deliver relevant, personalized advertisements and content to you on our Digital Properties, Services, and other third-party sites. In addition to disabling cookies and other tracking technologies, you may learn about targeted advertising generally and opt out of receiving targeted advertising by visiting websites operated by the Digital Advertising Alliance.
We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us, as set forth in Section XVI of this Privacy Policy.
Except as described in this Privacy Policy or as required by law, we do not sell, license, rent, or swap your Personal Information without your permission. We may have to share your Personal Information with the categories and types of parties set out herein for the purposes outlined in Section IV. We require all third parties to respect the security of your Personal Information and to treat it in accordance with applicable law. Here are some examples of how we may share your information:
In connection with such advertisements, we may share information that we collect from you, such as your email (in hashed form), phone number, IP address or information about your browser or operating system, with such identity partners/service providers, including LiveRamp Inc, Meta, Google and MNTN. LiveRamp returns an online identification code that we may store in our first-party cookie for our use in online, in-app, and cross-channel advertising and it may be shared with advertising companies to enable interest-based and targeted advertising. To opt out of this use, please click here (https://optout.liveramp.com/opt_out). Meta, Google, and MNTN use data in hashed form to create custom audiences and personalized advertisements. To opt out of either (or both) of these uses, please email data@nesn.com. Google Analytics uses cookies and pixels to help us understand how visitors use our Digital Properties and to collect data on website activity. For more information regarding Google Analytics please visit http://www.google.com/analytics/terms/us.html. For information on how to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Before you disclose the Personal Information of another person, you must obtain that person’s consent to both the disclosure and the processing of that information in accordance with this Privacy Policy. If you choose to provide us with that Personal Information, you represent that you have that other person’s permission to do so.
Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, NESN does not process or respond to “Do Not Track” signals.
The following terms apply to Personal Information of residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia (the “States”). These provisions are intended to comply with the privacy laws enacted by the States and related regulations, including the California Consumer Privacy Act, the California Privacy Rights Act (“CPRA”), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Delaware Personal Data Privacy Act, the Iowa Consumer Data Privacy Act, the Nebraska Data Privacy Act, the New Hampshire Privacy Act, the New Jersey Data Protection Act, the Oregon Consumer Privacy Act, the Tennessee Information Protection Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act, (collectively, the “State Privacy Laws”). These provisions supplement the other sections of our Privacy Policy. Any terms that are defined in the State Privacy Laws have the same meaning here.
If you are a resident of one of the States, State Privacy Laws provide you with the following rights with respect to your Personal Information, as that term is defined in the State Privacy Laws:
We participate in the IAB CCPA Compliance Framework for Publishers & Technology Companies (“IAB Framework”). This means that where you exercise your right to opt-out of the sale your personal information by clicking Do Not Sell My Personal Information, to the extent we sell your personal information in order to deliver ads tailored to your interests, we will notify downstream participants of the IAB Framework that receive personal information about you to only use your personal information for those specific and limited purposes that are permitted under the IAB Framework.
Please note that the scope of the IAB Framework opt-out may only apply to personal information from the specific browser or device from which you opt-out. In addition, exercising your right to opt-out of the sale of your personal information does not mean that you will stop seeing ads or that you will stop seeing interest-based ads. To learn more about interest-based advertising across sites and additional opt-out choices, you should visit one or more of the following industry opt-out links: http://optout.aboutads.info/#/, http://optout.networkadvertising.org/#, and http://www.aboutads.info/appchoices). Where you opt-out of the sale for purposes of the CCPA, but do not opt-out of interest-based advertising more generally, you may continue to receive ads tailored to your interests based upon personal information not sold by us, sold to other IAB participants at least 90 days before you opted out, or sold by other sources from which you have not opted out. We are not responsible for any downstream participants’ compliance with the IAB Framework or the accuracy of their privacy policies or statements regarding their opt-out options or programs. If you are a California resident, you also have the right, under California Civil Code Section 1798.83, to request and obtain from us, once a year and free of charge, a list of the third parties to whom we have disclosed Personal Information for their direct marketing purposes in the prior calendar year. Please email requests for such information to data@nesn.com.
Sections III and IV of this Privacy Policy set forth the categories of Personal Information we have collected in the preceding 12 months, the sources of that personal information, and how we have used and shared such personal information in the preceding 12 months.
Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
NESN is headquartered and operates in the United States, and some of our external third parties may be based outside the EU/EEA. In order to perform our contractual obligations with you, if any, as well as for operational and other legitimate interest reasons, we may process, store, and transfer Personal Information in a country which may be outside of your own. By providing us with your Personal Information you acknowledge such transfer of information out of your jurisdiction. If you do not wish for certain Personal Information to be so transferred, please do not provide your Personal Information to us and/or take such steps described herein to prevent the collection of your Personal Information. Please note in your doing so, and without such information, we may be unable to provide Services to you. If you have any questions, please contact us.
Whenever we transfer your personal data out of the EEA and/or the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: (1) we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission (in the case of transfers out of the EEA) or the UK Government (in the case of transfers out of the UK); and (2) where no such adequacy regulations exists, we shall use specific contracts approved by the European Commission (in the case of transfers out of the EEA) or the UK Government (in the case of transfers out of the UK) which gives personal data the same protection it has within the EEA and/or the UK as applicable.
We have put in place commercially appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed, and to maintain its accuracy and integrity. While no security is impenetrable, we implement and maintain commercially appropriate technical, physical, administrative, and organizational measures to ensure a level of security appropriate to the risk for our use of the Personal Information, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing. For Personal Information of EU/EEA and UK residents, we also take into account the risk of varying likelihood and severity for the rights and freedoms of individuals. NESN personnel receive training, as applicable, to effectively implement our privacy policies. We have put in place procedures to deal with any suspected personal information breach and will notify you and/or any applicable regulator of a breach where we are legally required to do so.
Please be aware that no operator of a website, mobile application or digital product, including NESN, can fully eliminate security risks associated with Personal Information. While NESN has endeavored to create secure and reliable Digital Products for users, the confidentiality of any communication or material transmitted to/from the Website, the App or other Digital Products or via e-mail cannot be guaranteed.
We will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including, for example, for so long as we provide you with Services, and for the purposes of satisfying any legal (including, but not limited to, enforcement of agreements or resolving disputes), accounting, or reporting requirements.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
A “controller” is a person or organization who, alone or jointly, determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. For the avoidance of doubt, this policy is issued on behalf of NESN as a controller. Unless we notify you otherwise, NESN is the controller of your Personal Information.
Lawful Basis for Processing (EU/EEA; UK) Regardless of your jurisdiction, we will only use your Personal Information when the law allows us to. That said, if you are a resident of the EU/EEA or the United Kingdom, our lawful basis for collecting and using your Personal Information will depend on the Personal Information concerned and the specific context in which we collect it. Generally, we will not collect or access any Personal Information other than in the manner described above.
What we mean by legitimate interests is the interest of our business in conducting, managing, and growing our business to enable us to give you the best and most secure experience with our Services or Digital Properties. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Information for our legitimate interests. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we are using your information. If you would like to get more information on how we balance legitimate interests or the specific legal ground we are relying on, please contact us.
Where we rely upon your consent to process the Personal Information, you have the right to withdraw or decline your consent at any time. We do not generally rely on consent as a legal basis other than in relation to sending third party direct marketing communications to you via email. You may withdraw consent to marketing at any time by contacting us at data@nesn.com, or by using any of the relevant methods described in Section XVI. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
Your Data Subject Rights (EU/EEA and UK) Under certain circumstances, you have rights under applicable data protection laws with respect to Personal Information we knowingly collected.
We will try to comply with any of these requests pertaining to your Personal Information in accordance with applicable law. As a security measure, we may need to verify your identity before acting on your request. We may also contact you to ask you for further information in relation to your request to speed up our response. Please recognize that in certain circumstances we may be unable to provide the access or information sought, or correction or deletion requested. This may be because a request would require us to release commercial confidential information, disclose Personal Information relating to another person that is not the requestor, or would result in impracticability, excessive redundancy, and/or an undue burden or expense to NESN.
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if it is clear that your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you wish to exercise any of the rights set out above, please contact our privacy manager at:
Email: data@nesn.com
Phone: If you wish to speak to someone, you may find the phone number and hours of operation listed at support.nesn.com
Mail: 480 Arsenal Street, Building 1, Watertown, MA 02472, Attention NESN 360 Product Department
Complaints In the First Instance. Subject to applicable law, EU/EEA residents, including the United Kingdom, who believe we maintain their Personal Information within the scope of the applicable privacy laws have a right to make a complaint at any time to their local supervisory authority or to the Information Commissioner’s Office, the UK Supervisory Authority, for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
This Privacy Policy may be amended from time to time, consistent with the applicable data protection and privacy laws and principles. We will make you aware of changes to this Privacy Policy either by posting to our website, through email, or other means, particularly prior to any material changes becoming effective. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. We display an effective date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If you do not wish your information to be subject to the revised Privacy Policy, you will need to deactivate any accounts with us and stop using our Digital Properties and Services. Your continued use of our Digital Properties and Services after the posting of such changes will constitute your consent to such changes. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.
If you have any questions or concerns about this Privacy Policy, or are seeking to exercise any of your statutory rights, please contact NESN using the details below.
Email:data@nesn.com
Phone: If you wish to speak to someone, you may find the phone number and hours of operation listed at support.nesn.com
Mail: 480 Arsenal Street, Building 1, Watertown, MA 02472, Attention Privacy Manager
Updates to Personal Information: If you would like to update your Personal Information, or if you no longer desire our services, you can contact our Privacy Manager at the above contact information. Subscribers to NESN may also revise their Personal Information within the Member Center.
Unsubscribe Requests: If you would like to unsubscribe from our email lists, you can do so by clicking the link to “unsubscribe” at the bottom of any email from us or by emailing data@nesn.com and providing all of your email addresses that could appear on our email lists, as well as the name of the newsletter from which you would like to unsubscribe. Subscribers to NESN may also manage their newsletters choices within the Member Center.